Shipping policy

Shipping Policy

At Pheromone Abstract, all our products are available on pre-order to ensure quality, authenticity, and careful handling.

Order Processing

All orders placed on our website are treated as pre-orders. Once your order is confirmed, it is processed and prepared for fulfillment.

Shipping Timeline

Please allow up to 6 weeks from the date of purchase for your order to be shipped and delivered. This timeline includes product preparation, quality checks, and shipping.

Delivery

Delivery times may vary depending on your location and local courier services. Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Shipping Fees

Shipping costs are calculated at checkout and are non-refundable once an order has been shipped.

Delays

While we do our best to meet the estimated delivery timeframe, unforeseen circumstances such as customs clearance, weather conditions, or courier delays may occur. We appreciate your patience and understanding.

Order Updates

If you have any questions about your order or need an update during the preorder period, please contact our customer support team. We’re always happy to help.